by Lyle Smith

HPE Announces Critical Firmware Update for Specific SAS SSDs to Prevent Drive Failure

HPE has announced a critical update to its HPD8 firmware, which fixes a bug that results in data loss after 32,768 hours (3 years, 270 days 8 hours) of operation. Those who do not follow through with the update will require complete restoration of their drive(s) after the failure occurs, as both the SSD and data cannot be recovered. HP notes that SSDs put into service during the same time are also expected to fail simultaneously.

SSD manufacturers notified HPE of the faulty firmware with certain SAS SSD models in specific HPE server and storage products, including HPE ProLiant solutions and D3000/D6000/D6020 disk enclosures.

Scope of critical error

The following HPE SAS SSD models running a drive firmware version prior to HPD8 must apply this update:

HPE Model Number
HPE SKU
HPE SKU DESCRIPTION
HPE Spare Part SKU
HPE Firmware Fix Date
VO0480JFDGT
816562-B21
HP 480GB 12Gb SAS 2.5" RI PLP SC SSD
817047-001
11/22/2019
VO0960JFDGU
816568-B21
HP 960GB 12Gb SAS 2.5" RI PLP SC SSD
817049-001
11/22/2019
VO1920JFDGV
816572-B21
HP 1.92TB 12Gb SAS 2.5" RI PLP SC SSD
817051-001
11/22/2019
VO3840JFDHA
816576-B21
HP 3.84TB 12Gb SAS 2.5" RI PLP SC SSD
817053-001
11/22/2019
MO0400JFFCF
822555-B21
HP 400GB 12Gb SAS 2.5" MU PLP SC SSD S2
822784-001
11/22/2019
MO0800JFFCH
822559-B21
HP 800GB 12Gb SAS 2.5" MU PLP SC SSD S2
822786-001
11/22/2019
MO1600JFFCK
822563-B21
HP 1.6TB 12Gb SAS 2.5" MU PLP SC SSD S2
822788-001
11/22/2019
MO3200JFFCL
822567-B21
HP 3.2TB 12Gb SAS 2.5" MU PLP SC SSD S2
822790-001
11/22/2019
VO000480JWDAR
875311-B21
HPE 480GB SAS SFF RI SC DS SSD
875681-001
Week of 12/9/2019
VO000960JWDAT
875313-B21
HPE 960GB SAS SFF RI SC DS SSD
875682-001
Week of 12/9/2019
VO001920JWDAU
875326-B21
HPE1.92TB SAS RI SFF SC DS SSD
875684-001
Week of 12/9/2019
VO003840JWDAV
875330-B21
HPE 3.84TB SAS RI SFF SC DS SSD
875686-001
Week of 12/9/2019
VO007680JWCNK
870144-B21
HPE 7.68TB SAS 12G RI SFF SC DS SSD
870460-001
Week of 12/9/2019
VO015300JWCNL
870148-B21
HPE 15.3TB SAS 12G RI SFF SC DS SSD
870462-001
Week of 12/9/2019
VK000960JWSSQ
P06584-B21
HPE 960GB SAS RI SFF SC DS SSD
P08608-001
Week of 12/9/2019
VK001920JWSSR
P06586-B21
HPE 1.92TB SAS RI SFF SC DS SSD
P08609-001
Week of 12/9/2019
VK003840JWSST
P06588-B21
HPE 3.84TB SAS RI SFF SC DS SSD
P08610-001
Week of 12/9/2019
VK003840JWSST
P11329-B21
HPE 3.84TB SAS RI LFF SCC DS SPL SSD
P11360-001
Week of 12/9/2019
VK007680JWSSU
P06590-B21
HPE 7.68TB SAS RI SFF SC DS SSD
P08611-001
Week of 12/9/2019
VO015300JWSSV
P06592-B21
HPE 15.3TB SAS RI SFF SC DS SSD
P08612-001
Week of 12/9/2019


HPE notes that the following platforms are not affected by the firmware bug:

  • HPE 3PAR StoreServ Storage
  • D8000 Disk Enclosure
  • Nimble Storage
  • Primera Storage
  • StoreOnce Systems, XP Storage
  • SimpliVity

HP stresses that those ignoring the recommended fix will accept all risk of “any future related errors.” For those who may be affected, we strongly encourage you to read the full bulletin.

HPD8 firmware critical update

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