--- description: This week Brian sits down with our own AI expert, Jordan Ranous, to discuss and speculate on the challenges facing enterprises and small businesses as... title: "Podcast #122: Navigating The AI Landscape: Real-World Insights And Challenges" image: https://www.storagereview.com/wp-content/uploads/2023/09/black-l-ight-blue-modern-gaming-live-streaming-youtube-thumbnail-Presentation-169-1000-×-1000-px.png --- [![Storage Review]()](https://storagereview.com/) --- [Facebook](https://www.facebook.com/@storagereview) [X (Twitter)](https://twitter.twitter.com/storagereview) [Instagram](https://www.instagram.com/storagereview/) [LinkedIn](https://www.linkedin.com/company/storagereview-com) [YouTube](https://www.youtube.com/user/storagereview?sub_confirmation=1) [Email](mailto:info@storagereview.com) [Spotify](https://open.spotify.com/show/1y6VnznABhHeOSMOmbDTz0) [Reddit](https://www.reddit.com/r/StorageReview/) [Discord](https://discord.gg/TwMHb4azdC) [RSS Feed](https://www.storagereview.com/rss.xml) [TikTok](https://www.tiktok.com/@storagereview) [Facebook](https://www.facebook.com/@storagereview) [X (Twitter)](https://twitter.com/storagereview) [Instagram](https://www.instagram.com/storagereview/) [LinkedIn](https://www.linkedin.com/company/storagereview-com) [YouTube](https://www.youtube.com/user/storagereview?sub_confirmation=1) [Email](mailto:info@storagereview.com) [Spotify](https://open.spotify.com/show/1y6VnznABhHeOSMOmbDTz0) [Reddit](https://www.reddit.com/r/StorageReview/) [Discord](https://discord.gg/TwMHb4azdC) [RSS Feed](https://www.storagereview.com/rss.xml) [TikTok](https://www.tiktok.com/@storagereview) [![StorageReview.com]()](https://www.storagereview.com) ≡ Menu - [Home](https://www.storagereview.com/) - [Storage Reviews](https://www.storagereview.com/review) - [Consumer Reviews](https://www.storagereview.com/consumer) - [Enterprise Reviews](https://www.storagereview.com/enterprise) - [Ubiquiti Reviews](https://www.storagereview.com/best/ubiquiti-reviews) - [SR Merch](https://store.storagereview.com) - [Leaderboards](https://www.storagereview.com/best) - [Best Storage Arrays](https://www.storagereview.com/best/storage-arrays) - [Best Enterprise SSDs](https://www.storagereview.com/best/enterprise-ssds) - [Best Servers](https://www.storagereview.com/best/servers) - [Best Desktops for Local AI](https://www.storagereview.com/best/desktops-local-ai) - [Best Laptops for Local AI](https://www.storagereview.com/best/laptops-local-ai) - [Best Local LLM Tools](https://www.storagereview.com/best/local-llm-tools) - [Agentic AI Hardware](https://www.storagereview.com/best/agentic-ai-hardware) - [Best SSDs & Hard Drives](https://www.storagereview.com/best_drives) - [Best Portable SSDs](https://www.storagereview.com/best/portable-ssds) - [Best Business Laptops](https://www.storagereview.com/best/business-laptops) - [Best Mobile Workstations](https://www.storagereview.com/best/mobile-workstations) - [Best Desktop Workstations](https://www.storagereview.com/best/desktop-workstations) - [Best Laptop Battery Life](https://www.storagereview.com/best/laptop-battery-life) - [Storage Reference Guide](https://www.storagereview.com/storage-reference-guide) - [About SR](https://www.storagereview.com/about-storagereview) - [StorageReview.com Sweepstakes Rules and Regulations](https://www.storagereview.com/storagereview-com-sweepstakes-rules-and-regulations) Search [Home](https://www.storagereview.com/) » [Podcast](https://www.storagereview.com/podcast) » Podcast #122: Navigating The AI Landscape: Real-World Insights And Challenges # Podcast #122: Navigating The AI Landscape: Real-World Insights And Challenges by Harold Fritts on September 14, 2023 [AI](https://www.storagereview.com/enterprise/ai)  ◇  [Enterprise](https://www.storagereview.com/enterprise) This week Brian sits down with our own AI expert, Jordan Ranous, to discuss and speculate on the challenges facing enterprises and small businesses as they try to get a grip on the hot topic of the decade, Artificial Intelligence. If you have been following StorageReview, then you are aware of some of the tests, reviews, and trials we have been exploring in our lab. Jordan is engaged in almost all AI content posted on our site. ![]() Jordan is an experienced AI technologist with a background working with financial institutions. Brian always offers his guests some tough questions, and Jordan gets the same treatment. AI is such a hot topic, and the buzz in the industry just keeps getting louder, generating more questions than answers. Jordan has a rare talent of being an expert in AI and being able to articulate answers that can be easily understood. This is the first podcast that we’re actually integrating live with our Discord community so they can interact and ask questions on topics we are hitting at that moment. If it’s AI-related, Brian and Jordan talk about it. It is certainly worth watching the podcast in its entirety, but if you would like to hop around, we have the time-stamped transcript below. Join the [Discord](https://discord.gg/TwMHb4azdC) to participate in future pods in real-time. 00:00 Introduction - Setting the stage for the live event - Invited the StorageReveiw Discord community - Exploring AI in the lab - Hands-on - Recapping Flash Memory Summit (FMS - AI Vision Demo - SR Sloths stole the show - AI does not have a universal definition - Generative AI tools - ChatGPT - Dall-E - Generative AI vs AGI (artificial general intelligence) - Computer Vision - A subset of broader AI - Object recognition - Image Datasets 05:00  Finetuning the model - Business Intelligence - Categorizing images - Identifying brands rather than just shapes - Self-checkout - Loss Prevention - Creating the Datasets - Training data - Install disparity between enterprise and small retail shops - Tools for AI - Leveraging the right tools for the job - Implementation challenges - Creating chatbots for various industries 10:00 Chatbots for customer service - Chatbot is programmed to fix the problem, not initiate transferring the call - Pressing zero doesn’t do anything - Creating higher frustration for customers - Catching AI doing something it shouldn’t - AI has the potential to hyperextend in any direction - Keep an eye on your AI model to keep it honest and focused - Quality data means quality results 15:00 Security is paramount - Inherent biases in AI - Training data collection is critical - Gather a diverse group to build the training data - Proper finetuning - Be careful of the persona you create - Doom server demo - AI’s talking trash - AI gamers fighting each other and making disparaging jokes - AI understood the assignment and acted upon it - Ethics - Enterprises might be reluctant to provide too much information - Know where it should go - And where it might go - The fear of the unknown 20:00 Active Directory for access levels - Keeping data secure and available to appropriate teams - Call centers probably do not need access to proprietary marketing material - NeMo Guardrails - How questions are asked or how to prompt the question - Hiring Prompt Engineers - Support tools - Democratizing the toolset 25:00 What’s the on-ramp for small businesses - Set up internally - Create solid prompts - Do the simple stuff first - Ease into the technology - Understand how it works - Understand limitations - Use an AI model to analyze CRM data - Help with sales forecasts - Analyzing the sales funnel - Use built-in tools - Not every business needs a custom model 30:00 What’s a good starting point - Fund IT for AI APIs - Consume available tools - Employ a paid version of ChatGPT4 - Monitor billing - API provides additional freedom 35:00 What about the hardware - Workstations with GPUs - Keep GPUs busy - Parallelize - Rack space consideration - Liquid or Air cooled - TBs of storage - GPUs take slots that might have been used for storage - How much power can a rack support 40:00 Dell’s latest CPU servers - Fast, shared storage - Software -  SSDs - E1.S - Inferencing cards - Ultra-high-speed servers and workstations 45:00 Where cloud can benefit AI - OVH - Cloud is a valuable resource - Hourly billing 50:00 Wrap-up   [Podcast video](https://youtu.be/ZLI30XuLbl0) [StorageReview Discord](https://discord.gg/TwMHb4azdC) [Dell XE9680 Review](https://www.storagereview.com/review/dell-poweredge-xe9680-review-my-favorite-server-ever-tested) Subscribe to our podcast: - [iTunes](https://itunes.apple.com/us/podcast/storagereview.com-storage/id1060681115#) - [Spotify](https://open.spotify.com/show/1y6VnznABhHeOSMOmbDTz0 "Opens in a new window") - [Google Play](https://play.google.com/music/listen?gclid=CJGn-bXhu8wCFRFVfgod2KoAcA&gclsrc=ds&u=0#/ps/Izxy4obb6t52eqwngpenhxvex7i "Opens in a new window") **Engage with StorageReview** [Newsletter](https://www.storagereview.com/storage_newsletter) |  [YouTube](https://www.youtube.com/user/StorageReview "Opens in a new window") | Podcast  [iTunes](https://podcasts.apple.com/gb/podcast/storagereview-com-storage-reviews/id1060681115 "Opens in a new window")/ [Spotify](https://open.spotify.com/show/1y6VnznABhHeOSMOmbDTz0 "Opens in a new window") |  [Instagram](https://www.instagram.com/storagereview/ "Opens in a new window") |  [Twitter](https://twitter.com/storagereview "Opens in a new window") |  [TikTok](https://www.tiktok.com/@storagereview? "Opens in a new window") |  [RSS Feed](https://www.storagereview.com/rss.xml) ♫ [Pod-122.mp3](https://www.storagereview.com/wp-content/uploads/2023/09/Pod-122.mp3 "Opens in a new window") ![]() ### Harold Fritts I have been in the tech industry since IBM created Selectric. My background, though, is writing. So I decided to get out of the pre-sales biz and return to my roots, doing a bit of writing but still being involved in technology. Previous post: [Podcast #121: Simplifying Data Protection with an Integrated Appliance](https://www.storagereview.com/podcast/podcast-121-simplifying-data-protection-with-an-integrated-appliance) Next post: [Podcast #123: Cloud-Based GPUs For AI](https://www.storagereview.com/podcast/podcast-123-cloud-based-gpus-for-ai) Trusted Vendors Products and solutions from our affiliate partners: - [ ![Ubiquiti Logo]() Ubiquiti](https://store.ui.com/us/en?a_aid=StorageReview "Opens in a new window") - [ ![Newegg Logo]() Newegg](https://click.linksynergy.com/fs-bin/click?id=g5terNMDhz0&offerid=1207190.18&subid=0&type=4 "Opens in a new window") - [ ![Amazon Logo]() Amazon](https://amzn.to/4fLJUEW "Opens in a new window") Newsletter Subscribe to the StorageReview newsletter to stay up to date on the latest news and reviews. 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