September 9th, 2013 by Mark Kidd
Seagate Debuts Data Rescue and Hardware Replacement Services
Seagate today announced its entry into the market for subscription-based consumer data recovery services with Seagate Rescue and Seagate Rescue and Replace. Both plans are available for internal and external HDDs and SSDs regardless of whether Seagate was the manufacturer, and are start at $29.99 for two years. The plans cover data recovery for data lost due to physical damage, corruption or accidental deletion, including a replacement drive for customers enrolled in the Rescue and Replace program.
In the case of a catastrophic failure, the cost of recovering data from a damaged or corrupted drive can reach into the thousands of dollars for technicians and lab expenses. While a data recovery service cannot replace good backup practices for ensuring the safety of critical data, the Seagate services work more like an insurance policy than an extended warranty for important drives and network storage devices.
Seagate Rescue Plan Features
- Data Recovery Service ("DRS") feature for hard drive failure, viruses, software issues, and other problems that can cause data loss.
Seagate Rescue and Replace Plan Features
- DRS feature for hard drive failure, viruses, software issues, and other problems that can cause data loss.
- Mechanical or Electrical Breakdowns feature covers all mechanical drive failures
- Accidental Damage Coverage provides protection against sudden and unforeseen accidental damage.
Pricing and Availability
Seagate’s data rescue and hardware replacement plans will be launched through Seagate in Canada and Europe later this year, throughout the Asia Pacific region in mid-2014, and eventually will be available globally.
Eventually, the services will also be available directly from retail and manufacture partners at the time one purchase. Seagate Rescue plans will be offered for 2 years at $29.99; 3 years at $39.99; and 4 years at $49.99. Seagate Rescue and Replace offers 2-, 3- and 4 -year plans for $39.99, $49.99 and $59.99, respectively.