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Nutanix Expands ServiceNow Integration

by Michael Rink
Nutanix ServiceNow

Today, Nutanix deepened their relationship with ServiceNow. Nutanix released an update to their software that improves on their years-long integration with ServiceNow. ServiceNow as founded in 2004 and provides Software-as-a-Service (Saas) to automate application management and event handling, or as they like to call it, “digital workflows.” Nutanix was founded in 2009 and primarily provides cloud services and software with an emphasis on storage like their Nutanix Objects platform.

Today, Nutanix deepened their relationship with ServiceNow. Nutanix released an update to their software that improves on their years-long integration with ServiceNow. ServiceNow as founded in 2004 and provides Software-as-a-Service (Saas) to automate application management and event handling, or as they like to call it, “digital workflows.” Nutanix was founded in 2009 and primarily provides cloud services and software with an emphasis on storage like their Nutanix Objects platform.

Nutanix ServiceNow

Nutanix has provided tie-ins to integrate their software with ServiceNow for several years now, but this update is not just more of the same. Nutanix’s new release brings important new features to their integration. Nutanix Prism Pro customers can now respond to alerts and incidents directly in their ServiceNow portal. Now customers can resolve infrastructure shortages or issues in ServiceNow’s ticketing system in addition to automatically creating the issue tickets. Further reducing the need to juggle multiple interfaces should help IT teams resolve issues more swiftly. It will also allow management to track them more accurately. One of the examples Nutanix gives of this is the newly added option to automatically pull Nutanix Xi Beam’s cost and security optimization recommendations into existing ServiceNow workflows. By automatically creating tickets based on cost savings recommendations and security vulnerability alerts and assign them to an appropriate owner, customers will be better able to manage the costs of public cloud usage and limit unintended public cloud consumption.

Nutanix also announced that they’d begun development on Nutanix Calm 3.0. Nutanix Calmis the company’s DevOps application automation and management software. When it is ready for release, it will further strengthen the company’s integration with ServiceNow. Unfortunately, Nutanix hasn’t even hinted at when 3.0 might be released.

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